The work-flow for this module is quite straight-forward but contains quite a number of custom features designed to make this process as easy and efficient as possible.
Post Landings - The first step in the process is to post landings (or other billable activities) into the system. Billable activities generally include Activity Type, Date, Time and Tail number and can optionally include information such as Runway used, Spotter and Airline/Flight#.
Landings can be posted individually, in batch mode, or directly from a data feed from a camera or IFR system.
Finding out who to bill is the next step in this process. We first try to match the aircraft's tail number against our extensive database of customers and their aircraft and if we find a match we post the landing to that customer and move on to the next landing.
If we don't have a match we will show you the aircraft's FAA/CAR registry information and ask if you want to use that information to send a bill. If the registry information is suspect you can do some further investigation by contacting your local FBO or using one of several third party databases available.
Multiple aircraft can easily be associated with one account so that you can send one invoice to customers who operate a fleet of aircraft.
AeroWiz is extremely flexible in its' ability to calculate your fees. Fees for Landings and all other billable activities are automatically calculated based upon the rates and rules for your airport. Rates can be based upon Aircraft Types (you create types based upon aircraft Makes & Models) and/or Aircraft Weights (MTOW, MLW). Rates can be calculated in different ways depending upon the type of activity being billed (Day vs. Night) and are date based so you can preload any rate changes. You can even bill several fees at once if needed such as Landing and Security Fees at the same time.
Invoice Generation - AeroWiz will consolidate all of the landings and other billable activities and generate Invoices for all accounts with activity at least once a month.
AeroWiz generates, prints and mails these invoices for you saving both time and money.
Most invoices are laser printed on a pressure-seal form which has your name and address and any custom notes you want to include printed on it. The form has a built-in return envelope and stub which the aircraft owner/operator can use to return their payment to you.
We can also print an OCR code on the return stub which can be used with check scanners to create automated payment posting batches.
Invoices which have more detail than can fit on the pressure-seal forms are automatically generated on plain-paper and can be any length. These invoices are stuffed and mailed in regular envelopes.
Post Payments & Adjustments - As payments are received they are batched and posted into the system. Checks can be matched up against entire invoices or individual detail records if partial payments are received. Write-offs for duplicate or incorrect billings can be applied during the payment posting process to speed the process along.
Airports with check scanning systems can import the data feeds directly into the Post Payments process to speed this process even more.
Statements & Collections - Statements can be generated based upon your criteria which show accounts all open invoices and their current aging. Custom dunning messages can be included based upon how old the aging is. We can also add late fees and finance charges to these statements.
Aging reports are always available to assist you in finding collection problems and following up on them.
Adjustments - Adjustments and Write-offs of all kinds are easy to make. Aircraft which have been billed to the wrong account can easily be moved to the correct account and their activity can be written off from the old account and reposted to the new account in one easy step.
Based aircraft which have been charged incorrectly or landings which should not be billed or were billed the wrong amount can easily be corrected.
A complete history of all transaction activity is maintained.
Customer Service - Account information is always up-to-date and available on-line to help you support your customers. Transaction histories are always available along with billing and associated aircraft information. Exact copies of all invoices and statements sent to customers can be retrieved at any time.
Reporting - An extensive list of reports are available which can be run on demand including Landings, Account Receivable, Aging, Invoices and more.
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